Plumbing software, built for the truck.

Made for plumbing workflows.

Curated features that match how plumbing service work actually runs, routes, service logs, parts pulls, change orders, and customer recall.

How a plumber uses Bit & Grain from the morning route to the last service call.

Ben runs a solo plumbing operation in suburban Illinois. Here is how a day that starts with a scheduled water heater flush and ends with an emergency leak call moves through Bit & Grain.

1. 1

   Morning route and supply house stop

   Ben has three scheduled stops: a water heater flush, a faucet repair, and an annual inspection. He builds the route in Bit & Grain, picks up fittings and a wax ring at the supply house, and snaps the receipt in Grain AI chat. The parts cost assigns to the faucet repair job before he arrives at the first house.

2. 2

   Faucet repair scope addition

   At the faucet repair stop, Ben finds the shut-off valve under the sink is corroded and needs replacement. He creates a change order in Bit & Grain on his phone: one shut-off valve at cost plus 30 minutes labor. He shows it to the homeowner, who approves it digitally. Ben does the extra work, and the change order is locked in before he closes his tool bag.

3. 3

   Emergency leak call after lunch

   A homeowner calls with an active leak under the kitchen sink. Ben creates a new job in Bit & Grain, adds it to the day's route, and drives over after the inspection. He logs the diagnosis (cracked supply line, corroded compression fitting), notes the parts used from the truck stock, and invoices the homeowner on the spot via Stripe. The homeowner pays before Ben walks out the door.

4. 4

   Water heater follow-up reminder set

   At the morning flush stop, Ben logs the water heater install date (2017) and model in the homeowner's CRM record in Bit & Grain. He sets a follow-up reminder for 2025: "Water heater at 8 years, approach about replacement." When 2025 arrives, the reminder surfaces and Ben reaches out before the homeowner has an emergency.

What does it really cost to run a plumbing business?

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