Bit & GrainBit & Grain

Privacy Policy

Last updated: April 7, 2026

Bit & Grain Technologies LLC ("we," "us," or "our") operates the Bit & Grain platform. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you sign in with Google, Apple, or Facebook, we receive basic profile information from those providers.

Business Data

Data you enter into the platform — equipment, jobs, clients, invoices, receipts, photos, and other business records — is stored to provide the Service.

Usage Data

We collect anonymized usage analytics (pages visited, features used, device type) to improve the Service. We do not collect personally identifiable information in our analytics.

Location Data

If you use GPS mileage tracking, location data is collected only while the feature is active and is stored solely for your mileage records.

2. How We Use Your Information

  • To provide and maintain the Service
  • To process payments (via Stripe and PayPal)
  • To send transactional emails (invoices, reminders, password resets)
  • To power AI features (Grain AI uses your business context to provide relevant responses)
  • To improve the Service based on anonymized usage patterns

3. Data Sharing

We do not sell your data. We share data only with:

  • Payment processors (Stripe, PayPal) — to process transactions you initiate
  • Infrastructure providers (Vercel, Supabase) — to host and operate the Service
  • AI providers (Anthropic) — to power Grain AI features. Your data is not used to train AI models.
  • Law enforcement — only when required by law

4. Data Security

Your data is encrypted in transit (TLS) and at rest. Database access is protected by Row Level Security policies that ensure you can only access data belonging to your business. We use industry-standard security practices and regularly review our infrastructure.

5. Data Retention

Your data is retained as long as your account is active. Upon account deletion, all your business data is permanently removed within 30 days. Anonymized usage analytics may be retained indefinitely.

6. Your Rights

You have the right to:

  • Access your data at any time through the Service
  • Export your data in standard formats (CSV, PDF)
  • Request deletion of your account and all associated data
  • Opt out of non-essential communications

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies. Analytics are collected server-side without cookies.

8. Children's Privacy

Bit & Grain is not intended for use by anyone under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or in-app notification.

10. Contact

Privacy questions? Get in touchand select "Legal / Privacy" as the category.